Frequently Asked Questions
Q- How do I order fresh vegetables?
1) We will send out an email each week with a link to our online store.
2) You can use our online store to pick out/pay for what fresh vegetables you want to purchase. Farm pick ups are on Sunday afternoons. Cash upon pick up is fine (COD option at check out). We do not offer delivery or shipping.
3) You must order with us in advance. We will walk your order out to you, curbside in front of the farm.
4) Orders are filled on a first come, first served system.
5) If you have questions, please email us or text.
6) Orders are picked up at our farm, 1404 Gonzales Rd. SW Albuquerque, NM 87105
Q- Where do you grow your food?
A: Our produce comes from our farm in Albuquerque, NM. Our fields are at our home on the corner of Sunset/Gonzales SW. All food sold by Whole Heart Farm comes from ABQ and was grown by our farm.
Q- Are you organic?
A- We grow with organic principles at the bare minimum. In general, we would say most of our growing methods are to a higher standard than USDA organic. To be clear, we do not pay for official Organic Certification but are an insecticide, fungicide, and herbicide free farm.
Q- Where can I buy your food?
A- Directly from the farm (sign up for our weekly produce list). We sell bulk produce to other local food businesses, as well.
Q- Why are your prices more than the grocery store?
A- Depends on the grocery store.. We keep our prices competitive with grocery stores that have quality organic produce. When you buy our produce, you get a product that you can ask questions about. You spend your money and support a business in Albuquerque, NM. By purchasing food products from local farms, you make the decision to support the work of growing whole food on the land, while trying to improve soil and surroundings.
Q- Do you take EBT, WIC, Double Up Food Bucks?
A- We do not at this time
Q- Do you accept credit/debit cards?
A- Yes. Most of our card transactions go through our private online store (sign up for our email list).
Q- Can I come see the farm?
A- Yes, by appointment.
Q- How big is your farm?
A- We have about 1/4 an acre of vegetable beds. Our entire property is about 1 acre.
Q- I have food sensitivities, can I eat your food?
A- We are not qualified to answer this question. We do not spray with any insecticides and use natural fertilizer and/or compost on our beds. All of our seeds are NON-gmo. We use hybrids and heirloom seed depending on the specific vegetable/variety.
Q- Do you wash your produce?
A- Yes, we usually wash most items at the farm in a washing area that mimics a commercially certified kitchen. However, we recommend all customers closely inspect their produce before eating and possibly wash again.
Q- How long have you been farming?
A- Josh started Whole Heart Farm, LLC in late 2017.
Q- How do you grow through the winter?
A- We use row covers and unheated greenhouses that are designed to keep crops protected from the elements. Our low temperatures are not usually extreme in NM and we have mostly sunny days. This leads to a different, but achievable winter farm.
Q- How is the state of the farm (considering the chaos of 2020)?
A- We are grateful to say that we are doing well as a business. The farm’s pre order/Sunday pick up system has evolved from a small list purchasing our vegetables in the winter of 2018 to almost 900 folks currently subscribed to our email list in 2020. We regularly have several dozen households ordering custom orders from our online store week to week, with no membership, commitment to buy or minimum purchase.
We are still working on improving our systems in response to big changes, but all is going well due to your consistent purchases from us despite a change in venue (A lot of folks reading this found us at the Downtown Growers Market).
Q- Do you plan on going back to the farmers market next year?
A- No, but we will not say never. If you continue to buy directly from our farm, we will not need to attend a market for extra sales. The farmers markets here in Albuquerque are worthy of your support and they helped us create the farm we have today. A great resource for finding up to date info about New Mexico’s markets and producers is https://farmersmarketsnm.org/
Q- I missed Sunday pick up, what happens now?
A- We will keep your vegetables refrigerated in their prepacked bag for a few days or until we hear from you. You can come by the farm during the week, but please let us know ahead of time (texts are easiest and most likely to get answered quickly, 505-410-4688). If we miss each other completely for whatever reason, we will eventually give away your order by the following Sunday.
Q- What do you do with your wasted vegetables/ can I have them/ can my animals have them?
A- We don’t usually have much waste on our small scale farm. If we do not sell what we harvested, we give away extras at Sunday’s farm pick up. All vegetable material that we cannot/do not sell goes into our long term compost pile on property (which has many benefits in itself).
Q- Have you ever looked into grants?
A- This is always an interesting question to answer because it is complicated. There are thousands of different types of grants. The short answer is we are aware of some of the commonly available grants through the NRCS (offshoot of USDA) for small scale farmers like us. The large plastic tunnel on our property that our landlord purchased through a grant program is an example of one of these programs helping us, though indirectly/after the fact.
In our experience, we aren’t eligible for many grants (private or federal) because the farm isn’t a not for profit entity ( Many grants give preference to nonprofit organizations).
The USDA offers low interest rate loans for small-scale farmers, but we are not currently interested.
We are privileged to have support in many forms. Our farm is interested in running a business well and working hard to support ourselves with or without grants in the coming years.
Q- Do you need help with farm labor?
A- We always appreciate this question because it is asked by people who care and want to be closer to their food. We do not have a volunteer program currently. We do want to connect folks to the farm in a deeper way and we are open to talking about the subject with those of you who have specific ideas of how you want to help or contribute. In our view, the ultimate support is that you choose to spend some of your hard-earned currency/time with us. That helps us make the farm better.